P&A Connects

From concept to customer.

P&A Connects is a small business growth partner for entrepreneurs and purpose-driven businesses. Whether you’re launching your first product, need a website for your shop, or want fulfillment handled, we meet you where you are. You don’t have to build it alone.

Our Story

We built this because we needed it too.

When we started out, we didn't know how to source a product. We didn't know what fulfillment even looked like. We figured it out the hard way, and we never forgot how isolating that felt.

P&A Connects exists to change that. Whether you have an idea on a napkin or a product ready to scale, we meet you where you are with the connections, the experience and the belief that your work matters.

The People

Meet the team behind the partnership

What We Do

One partner for every stage of your product journey.

Bring us in for one piece or for the whole path. Product development and sourcing is our core; everything else is built to support it.

    How It Works

    Simple. Personal. Built around you.

    Book a discovery call
    1. 1

      Discovery call

      Tell us where you are, what you're building and what's standing in your way. No pitch. Just a real conversation.

    2. 2

      Custom roadmap

      A plan specific to your business and budget, with no cookie-cutter packages. You know what we're doing and what it costs.

    3. 3

      We get to work

      From sourcing suppliers to setting up your store, we handle the complexity so you can stay focused on your mission.

    4. 4

      You launch

      You go to market with confidence, a system that works and a partner who stays in your corner.

    Who We Serve

    Made for people building something that matters.

    Resources for small founders are hard to find. We know, because we looked. If you're faith-driven, purpose-led and ready to build, you belong here. Our faith grounds us, and it shapes how we treat every client and partner.

    The new entrepreneur

    You have the idea. You need someone who's been there to help you take the next step without spending money on the wrong things.

    The established brand ready to scale

    You've proven the concept. Now you need better sourcing, smarter fulfillment and a brand presence that matches how far you've come.

    The nonprofit adding a product line

    Your mission deserves revenue that sustains it. We help purpose-driven organizations develop and sell products that fund the work they love.

    Client Stories

    Kind words from the people we get to serve

    Contact

    Let's talk about your idea.

    Tell us where you are and what you're building. We'll follow up within two business days to set up a discovery call. No pitch, no pressure.

    Your Vision. Our Expertise. One Team.

    Be the first to know.

    Sourcing tips, launch checklists and news from the collective, a few times a year.

    Home/FAQ
    FAQ

    Questions, answered.

    How we work, what it costs, how long it takes and what to expect from each service.

    Still have a question?

    Tell us what you are building. We respond within two business days.

    Ask us

    Getting started

    How do we get started?

    Fill out the contact form or book a discovery call. We will follow up within two business days to set up a conversation about where you are and what you need.

    What stage does my business need to be at?

    Any stage. We work with people who have an idea on a napkin, products that are designed and need sourcing, and brands that are already selling and ready to scale.

    Do I have to use all of your services?

    No. Bring us in for one piece or for the whole path, from product development to fulfillment. We will recommend what you need and nothing you do not.

    Do you work with nonprofits?

    Yes. We help purpose-driven organizations develop and sell products that fund the work they love.

    Is there a minimum order size?

    It depends on the product and the factory. We will tell you realistic minimums during discovery so you can plan your first run with confidence.

    Pricing, payment & scope

    How much does it cost?

    Every project is different, so we quote after a discovery call. Your proposal lists exactly what is included, what you will receive and what it costs.

    How does payment work?

    Projects start with a deposit, and the remaining payments follow the schedule in your proposal.

    What is included in my quote?

    Your proposal spells out the scope, deliverables, number of revision rounds and the approvals we will ask for along the way.

    What if I need something that was not in the original scope?

    No problem. We will let you know before we start, quote the added work and only move forward with your OK.

    Are there costs outside of your fees?

    Some costs come from outside partners, like samples, extra sample rounds, complex CAD work, inspections, audits, testing, freight and tariffs. We share these with you up front and bill them separately.

    Why do you ask for sign-offs?

    Sign-offs on samples, designs and final products keep everyone aligned and your project on schedule. Nothing moves to the next step until you approve it.

    Timelines & communication

    How long does a project take?

    It depends on the product and the service. Your proposal includes a timeline with key milestones and target in-hand dates.

    How will I know where my order is?

    We track every milestone: production timing, shipping ETAs, arrival at the warehouse, counts and when your goods are ready to ship. If anything changes, including a delay, we tell you directly.

    Who will I work with?

    You will have a dedicated point of contact who knows your project, plus regular check-ins with our team.

    How quickly do you respond?

    We respond to new inquiries within two business days.

    Product development & sourcing

    Do you work with overseas and domestic manufacturers?

    Yes. We match you to the partner that fits your product, volume, timeline and values.

    Will I own the supplier relationship?

    Always. We set up the connection and document everything so the relationship is yours to keep.

    Can you handle quality checks and inspections?

    Yes. We review samples with you and can arrange inspections before your order ships. Third-party inspection costs are billed separately.

    Can you handle the import?

    For products we source for you, we can manage freight and the import side so your goods arrive ready to sell.

    3PL fulfillment

    Do you ship orders yourselves?

    Yes. P&A Connects is the 3PL. Your product is stored in our warehouses and our team receives, picks, packs and ships it. See our 3PL Fulfillment page for everything we handle.

    Do you ship wholesale orders too?

    Yes. We ship single orders to your customers and cartons or full pallets to stores and wholesale accounts.

    How is fulfillment billed?

    You get one itemized invoice each month with receiving, storage, fulfillment and freight listed separately.

    Website & e-commerce

    Which platforms do you build on?

    Usually Shopify or Squarespace, so you can manage your store yourself after launch.

    How many revisions are included?

    Your proposal sets the number of revision rounds. Additional rounds are quoted before we start them.

    Will I own my website?

    Yes. We build on platforms you control and hand off a site you can update without us.

    Brand identity & product shots

    What kind of photography do you do?

    We shoot clean product photos for your website so you can launch with pages that look finished. For lifestyle or campaign shoots, we connect you with a photographer we trust.

    I already have a logo. Can you work with it?

    Absolutely. We can build a full brand system around your existing mark or refresh it.

    Marketing strategy & planning

    Do you post on social media for us?

    No. We build the strategy and the plan, then hand it to your team or a social-media manager to run. We check in to see what is working and adjust.

    Can you help us decide where to sell?

    Yes. We help you choose between your own store, Faire, Amazon and wholesale, and guide you through getting set up.

    Grant writing assistance

    Can you guarantee we will get a grant?

    No one can guarantee an award. We help you find grants that fit and submit the strongest application you can.

    What kinds of grants do you help with?

    Small business and entrepreneur grants, including programs for founders, local businesses and product-based companies.

    Ready to talk?

    Let’s talk about your idea.

    Book a discovery call
    Home/3PL Fulfillment
    3PL Fulfillment

    A full-service 3PL built for growing brands.

    Warehousing, pick-pack-ship, wholesale orders and returns, run by our own team, so your product gets from the container at the dock to your customer’s porch.

    Why brands choose our 3PL

    • CHECKOne team from sourcing to shipping
    • CHECKOrders that ship accurately and on time
    • CHECKInventory counts you can actually trust
    • CHECKOne itemized invoice each month
    • CHECKA dedicated account manager
    Warehouse team member handling a client carton on the shelf
    Why P&A Connects

    More than a warehouse. A partner.

    Most 3PLs only see your boxes. We know your product, your launch plan and your customers, because many of our 3PL clients started with us at the idea stage.

    Our people

    A dedicated account manager runs your account from onboarding on. You’ll always know who to call, and they’ll already know your SKUs.

    Our experience

    We’ve built and shipped our own consumer brands. We know what it costs when an order goes out wrong, and we run the warehouse like it’s our product.

    Our capabilities

    Container receiving, pallet storage, e-commerce and wholesale orders, kitting, relabeling and returns, all under one roof and one invoice.

    Your trust

    Your inventory is stored as yours, counted in real time and reported clearly. No mystery fees and no surprises on your bill.

    3PL Services

    Everything between the factory and your customer

    Your inventory arrives, gets counted and goes into storage where it stays yours.

    Every shipment is checked in against your packing list before it’s put away, so your counts start right.

    • CHECK20′ and 40′ container unloading
    • CHECKLTL and parcel receiving
    • CHECKCarton counts checked against your packing list
    • CHECKDiscrepancies and damage reported right away
    • CHECKPallet rack and bulk floor storage
    • CHECKInventory labeled as yours and kept separate
    • CHECKMultiple warehouse locations in our network
    Technology & Reporting

    Your systems talk to our warehouse.

    You shouldn’t have to re-type orders or guess at counts. We connect your sales channels to our inventory system and keep you informed.

    Store integrations

    Shopify and wholesale orders flow into our system automatically, and tracking flows back.

    Real-time inventory

    See on-hand and available-to-sell counts by SKU, so you never oversell.

    Clear reporting

    Monthly itemized invoices plus inventory counts on request, so you always know what moved and what’s left.

    Guided onboarding

    We set up your SKUs and connections and walk your team through how orders and inbound shipments work.

    Inbound visibility

    We track your overseas shipments from the factory to our dock and tell you when they land.

    Don’t see your system?

    Ask us. If your platform isn’t connected yet, we’ll find a way to make it work.

    How It Works

    From the dock to the doorstep

    1. 1

      Onboard

      We set up your SKUs, connect your store and send our inbound and labeling requirements.

    2. 2

      Receive

      Your shipment is unloaded, counted and checked against the packing list.

    3. 3

      Store & track

      Inventory is stored and tracked by SKU, so counts stay current across every channel.

    4. 4

      Pick, pack & ship

      Orders are picked, packed and shipped, from single parcels to wholesale pallets.

    5. 5

      Report

      Each month you get an itemized invoice and a clear view of your inventory.

    Full Capabilities

    One 3PL, every step

    If you don’t see exactly what you need, ask us. Chances are we can help.

    Ask about your project
    • 3PL warehousing
    • Container receiving
    • Pallet & bulk storage
    • Pick, pack & ship
    • E-commerce fulfillment
    • Wholesale & retail orders
    • Faire & marketplace orders
    • Shopify integration
    • Real-time inventory
    • Kitting & bundles
    • Relabeling & retagging
    • Gift sets & inserts
    • Packaging rework
    • Returns processing
    • LTL & pallet freight
    • Small parcel shipping
    • Factory-to-warehouse freight
    • Product sourcing
    • Monthly itemized billing
    • Dedicated account manager
    Who We Serve

    Built for brands at every stage

    E-commerce brands

    Your online store is growing and shipping from the garage or office isn’t working anymore.

    Wholesale brands

    You sell to boutiques, retailers and marketplaces and need cartons and pallets prepped right.

    Brands importing product

    Your goods are made overseas and you need someone to receive containers and store them.

    New product launches

    You’re launching and want fulfillment ready on day one, not figured out after the first rush.

    Brands outgrowing their 3PL

    Your current 3PL treats you like a number. You want people who know your product.

    Our sourcing clients

    We made it, so we can store it and ship it too. One partner from factory to customer.

    Simple Billing

    You see exactly what you pay for

    No bundled mystery fees. Every invoice lists each charge on its own line.

    Request 3PL pricing

    Receiving

    A flat rate per container, by container size.

    Storage

    A monthly rate per pallet.

    Fulfillment

    Per carton, per SKU and per additional unit in an order.

    Freight

    Shipping charges listed on their own line, never folded into fulfillment.

    Extra services

    Kitting, relabeling and special projects quoted up front.

    Questions

    3PL FAQs

    What is a 3PL?

    A 3PL, or third-party logistics provider, stores your inventory and ships your orders for you. You sell, and we receive, store, pack, ship and handle returns.

    Do you ship the orders yourselves?

    Yes. P&A Connects is the 3PL. Your product is stored in warehouses run by our P&A Group family of companies, and our team receives, picks, packs and ships it. We don’t hand you off to someone else.

    Who manages my account day to day?

    Katie Holland. She handles 3PL contracts, client communication, inbound shipments from overseas and system setup, so you have one person who knows your account.

    What do you need before my first shipment arrives?

    Your SKU list with UPCs, a packing list with carton dimensions and weights, and the commercial invoice. We use them to set up your items and plan receiving.

    Can you handle the import from overseas?

    We coordinate freight from the factory to our warehouse every day. For products we source for you, we can manage the import side too. Tell us about your shipment and we’ll recommend the right setup.

    Do you handle wholesale and retail orders too?

    Yes. We ship single orders to your customers and cartons or full pallets to stores and wholesale accounts, prepped to each account’s requirements.

    Can I keep part of my inventory somewhere else?

    Yes. Some clients split stock between us and another warehouse. We’ll keep your counts clear either way.

    How is 3PL fulfillment billed?

    Each month you get an itemized invoice: receiving, storage, fulfillment and freight are listed separately, so you can see exactly what each order cost.

    Ready to talk?

    Let’s find the right 3PL setup for your brand.

    Get a 3PL quote